How to Order

In order to ensure the comfort of our clients, we provide different ways to place an order. You can order flooring products, accessories, and other supplies from us over the phone, through our website, or by simply visiting and shopping at our showroom in North West London.

Placing Your Order Over the Phone

In order to ensure the ultimate good service for our Clients, when you place an order over the phone, our customer service team members will gladly provide you with advice and recommendations on different products you may be interested in offered by us if you require so. We can also advise you and help you understand how different products can be used, how beneficial they are for your project, and how they can fit your project. Over the phone, we will quickly check stock availability and confirm the delivery time of your order.

To speak to us, please make sure to call us on 020 88309788.

Placing an Order Online

By placing an order through our website you have the convenience and comfort of navigating and browsing through a comprehensive portfolio of different flooring products, supplies, and accessories and placing an order from the comfort of your home at a convenient for you time. 

Here is how to place your order through our website:

  • After you have picked up all the flooring products, supplies, and accessories you want to purchase from us, add all products or flooring samples to the Cart (Basket).
  • In case you are not a registered user of the website already, now you will be invited to register an account on the website.
  • Review your order and all the goods you have chosen and make a payment. For your payment, we accept debit card, credit card, and Paypal.
  • Card payment will not be required for free flooring samples from our website.

SagePay is the reliable software supporting the online payment facility we put trust into.

Shopping at Stores and Showrooms

You can find our showroom at this address: 158 Coles Green Road, London, NW2 7HW and offers:

  • Kahrs Flooring
  • Elka Flooring
  • Boen Engineered Wood Flooring
  • Xylo Flooring
  • Cheetah Engineered Wood Flooring
  • Balterio Laminate Flooring
  • Direct sales of flooring supplies from international flooring product leaders including Bona, Junckers, Osmo, Morells, QuickStep, and more.
  • Professional advice on all the range of flooring products, accessories, supplies, and equipment, including product application, usage, and floor installation recommendations and advice.
  • We are available to help you make a purchase or simply get to know the products we offer more in-depth from Monday to Friday from 07:30 to 17:30 and on Saturdays from 07:30 to 16:00.